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Aface Legal Terms & Conditions

Preamble: for the provisions of these Terms and Conditions, the following expressions, as they are written, will have the meaning detailed below.

Aface: tool aimed at professionals and companies for the management of accounts and advertising campaigns on social networks, for a purpose related to
his/her/its trade, business, job or profession, with access, depending on the contracted Plan, to different functionalities and/or services through the website
https://aface.company/

AFACE COMPANY: Aface's owner company which full details are listed below.

Administrator: professional or company (Community Managers, Social Media Managers, advertising agencies or digital marketing, etc.) that manages third-party
accounts on social networks or their own accounts on social networks using Aface for a purpose related to his/her/its trade, business, job or profession.

Brand: set of all associated social networks, understood as a website or blog, or the social network accounts available for connection with Aface, owned by the
Administrator or by any individual or legal entity that hires the services of the Administrator for the management of his/her social media accounts through Aface.

1. Identification of the parties

You can contact AFACE COMPANY directly and effectively at the email address: help@aface.company.

If you contract the services of Aface, you will have the status of Administrator of the Brands that you manage through Aface (hereinafter, Administrator),
and with the acceptance of these Terms and Conditions, you declare that you have read and understood their content, be of legal age, with the capacity to bind
you in accordance with the provisions herein, in your own name and right or on behalf and representation of any natural person or legally constituted legal person
with the will to contract Aface for a purpose related to a commercial activity, business, trade or profession.

Certain aspects of the service may be subject to specific conditions, which, depending on the case, will replace, complete and/or modify these terms and
conditions. In case of contradiction, those particular conditions shall prevail over the present terms and conditions.

2. Subject of agreement

Aface's services are offered with the freemium formula, consisting of offering a free basic service, while other more advanced or special services are subject to
the payment of a fee.

The services included in the Free and Paid Plans are listed at https://aface.company/pricing/.

The following is a description of the Aface services to which you will have access if they are included in the Plan you have contracted.

2.1. Social Media Profiles Service

Aface's Social Media service allows the Administrator, depending on the contracted Plan:

  • – Manage a certain number of Brands.
  • – Connect with a certain number of Web/s / Blog/s.
  • – Connect with a certain number of profiles of the Brand/s in the social networks available in Aface as provided in these terms and conditions (Facebook,
    Instagram, Threads, X, Pinterest, TikTok, YouTube, Twitch, LinkedIn and Bluesky). Connection to LinkedIn and X accounts is only available for paid plans and
    connection of X accounts is conditional upon the additional purchase of the X Add-on for each account.
  • – Connect a certain number of Google Business accounts.
  • – Connect a certain number of accounts in the advertising services Facebook Ads, Google Ads, Tik Tok Ads.
  • – Integrate the management of the Google Looker Studio tool. (only available for Advanced and Custom Plans)

The Free Plan includes the management of 1 Brand and 1 Web/Blog. The Starter Plan allows the management of 5 or 10 Brands and Web/Blogs. The Advanced Plan
allows the management of 15, 25 or 50 Brands and Web/Blogs and the Custom Plan allows the management of more than 50 Brands and Web/Blogs. The Custom
Plan cannot be purchased electronically through the Web Site.

2.2. Planner Service

Aface's Planner Service allows the Administrator to make use of the following functionalities:

Planner: to establish a publication plan in the number of profiles of the Brand/s and with a limited number of publications according to the contracted Plan.

The Free Plan is limited to 50 publications/month.

It is not possible to plan publications in X without contracting the X Add-on for each X account.

If you contract a Plan with an unlimited number of publications/month, the unlimited nature of the publications is conditioned to compliance with the

Fair Use Policy

for Social Media Scheduling

(hereinafter, the Fair Use Policy), as well as compliance with the policies or internal anti-SPAM or similar rules of each platform or

social network connected with Aface. AFACE SOFTWARE will not be responsible for the limitations imposed by each platform or social network to make
publications for non-compliance with such policies and/or rules.

In order to comply with the Fair Use Policy, the Administrator shall:

  • – Avoid repetitive publication of identical content that could be considered SPAM.
  • – Not to make publications with explicit sexual content or with content or propaganda of an illicit nature (for example, racist, xenophobic, terrorist apology content,
    content that violates human rights, or that incites hatred, violates the dignity of the person, or that is libelous, slanderous or against public order or security, as well
    as that promotes products or services in violation of the advertising regulations applicable to the gambling, alcohol, etc. sectors).

AFACE SOFTWARE has established preventive mechanisms to ensure that the Administrator complies with the Fair Use Policy. In this regard, a base activity
threshold of 600 posts per Brand per month has been established. If this base activity threshold is exceeded, AFACE SOFTWARE will manually check for non-
compliance with the Fair Use Policy.

If it is verified that there has not been a breach of the Fair Use Policy, the base activity threshold will be extended and a custom activity threshold will be
established on which compliance with the Fair Use Policy will be checked in the following months.

If, on the other hand, non-compliance with the Fair Use Policy is verified, AFACE SOFTWARE will be entitled to suspend postings for the current month and the
corresponding activity threshold will not be increased.

During the time of the manual check, the Administrator will not be able to make any postings.

If you use Aface to upload videos to YouTube by clicking on the upload interface you certify that the content you are uploading complies with YouTube's Terms
of Service (including the YouTube Community Guidelines) at https://www.youtube.com/t/terms. Please make sure you do not violate the copyrights or privacy of
others.

Best Times: estimation of the best times to publish on Instagram, Facebook, TikTok, YouTube and LinkedIn. Also available in X with the contracting of the X Add-on
for each X account.

Approval system: allows the management of content approval by clients of the Administrator before publication through Aface. Only available on Advanced and
Custom Plans.

Autolists: used to automate the planning of the publications of the accounts you manage manually, by uploading a CSV file or attaching an RSS feed (by adding the
URL of the RSS feed of any website) in the manner permitted by each social network.

Auto publication: the content planned in Aface will be automatically published in social networks in the manner programmed by the Administrator, as long as
the corresponding social network allows it.

Library of publications: functionality available exclusively for Payment Plans allows you to save publications for reuse at a later time or to generate content
templates.

Image and Video Bank: access to the Pexels royalty-free image bank that the Administrator will be able to use exclusively in the publications he/she publishes using
Aface.

Image and Video Editor: image and video editing tool.

Hashtag Search Engine: functionality available only for Instagram and TikTok that allows the Administrator to find the most relevant hashtags related to his/her
publications.

Schedule PDF's: functionality available only for LinkedIn to schedule the publication of a document in PDF format.

RSS Feed: allows to preview the scheduled content in the feed of the corresponding social network.

Post promotion: functionality available only for Facebook to insert advertising in a post published on Facebook.

AI Social Media Assistant: support for content creation based on Artificial Intelligence (AI) limited to a certain number of credits per brand per month depending on
the contracted Plan. 1 credit is equivalent to around 600 words, considering both the input (prompt) and output (the response of the AI system).

Google Drive integration: possibility to integrate in Aface a direct access to a Google Drive account and to the files hosted in it from Aface. This integration
is only available for paid plans.

Canva integration: possibility to integrate in Aface a direct access to a Canva account, and to the designs hosted in it from Aface. The integration is only
available for paid plans.

2.3. Analytics Service

With Aface's Analytics Service the Administrator will be able to have access to:

Metrics Storage: storage of metrics of the Brand/s managed during a determined period of time according to the contracted Plan. When the Administrator
connects a new account of a social network with Aface, the data corresponding to the previous two months are calculated, except for the number of followers
of X, TikTok and Instagram, as well as YouTube subscribers and Instagram stories, whose metrics are calculated from the moment of connection to Aface.

Reels & Stories Analytics: available exclusively on Instagram and Facebook.

Competitor analysis on Facebook, Instagram and Twitch: to analyze a certain number of competitors according to the contracted Plan.

Competitor analysis on YouTube: available only for paid plans, for the analysis of a specific number of competitors according to the contracted Plan.

Competitor analysis on X: conditioned to the contracting of the X Add-on for each X account and for a determined number of competitors, only the relevant profile
data (followers, followers and tweets and the evolution of followers) is available.

Twitter/X Analytics: obtain data about the activity in X. This functionality, available only for paid Plans, is conditioned to the contracting of the X Add-on for each X
account and depending on the contracted Plan it can be Reduced or Full.

The Reduced functionality applies to the Starter Plan and does not include: best X hours in the scheduler, tweet graph, interactions, tweet type, competitor tweets,
competitor posts list and competitor posts details.

Web/blog real-time analytics: obtaining data from the website(s)/blog(s) connected by the Administrator with Aface in real time (number of visitors to the
connected website, URLs visited, evolution of the website in the last 30 minutes, from which parts of the world they visit the website, traffic sources in real time
and throughout the day in which the query is made).

Hashtag Analysis on Instagram: obtaining information on the hashtags used by the Administrator in the Instagram publications made by him/her.

2.4. Reports Service

Available for Payment Plans only. With Aface's Reports Service the Administrator will have access, depending on the contracted Plan, to:

Reports: generation of reports of all the analytics of the accounts of the managed Brand/s and of the performance data, if applicable, of Facebook Ads and Google
Ads.

CSV Download: download reports in CSV format.

Custom templates: use of customizable templates to generate reports, available only for Advanced and Custom plans.

Looker Studio Connector: for the creation of advanced reports using the Google Looker Studio tool, available only for Advanced and Custom plans.

2.5. Inbox and message management Service

With Aface's Inbox and message management service, the Administrator will be able to moderate in the accounts of the Brand/s he/she manages:

  • – Private messages on X (conditioned to the contracting of the X Add-on for each account of X), Facebook, and Instagram.
  • – The comments of posts on Facebook, Instagram, and YouTube and TikTok videos.
  • – Posts on official LinkedIn pages, although this service is only available for paid plans (Starter, Advanced and Custom).

2.6. SmartLinks Service:

Available for payment plans only.

With Aface's SmartLinks service, the Administrator will be able to establish a determined number of links with access to a "mini landing" with information and
outgoing links to where the Administrator chooses with analytics, personalized appearance, 6 premium themes, sections, with the ability to upload a featured
image, images or icons and buttons.

2.7. Team & Integrations Service

With Aface's Teams and Integrations service, the Administrator will be able to use, depending on the Plan contracted, the following functionalities:

API Access: available exclusively for the Advanced and Custom Plans. It consists of the possibility for the Administrator to integrate Aface's functionalities in
his/her own platform without the White Label functionalities.

Team Members: available exclusively for Advanced and Custom Plans and consists of the possibility for the Administrator to give access permissions to third
parties to the Brand/s he/she manages through Aface by assigning them a role of Client, Content Creator, Analyst, Editor or Administrator with the permissions
that Aface grants by default to each role or by customizing the permissions, through the User Management section of the Administrator's Menu.

Only the Administrator who has contracted the Aface Plan will have access to the settings of his/her Aface account.

The Administrator will be responsible for the use of Aface by those third parties to whom he/she provides access permissions to the Brand/s he/she manages
through Aface.

When the Administrator invites a third party as a Team Member, he/she will receive an email from Aface identifying the Administrator who invites the Team
Member to access the Administrator's account. The invited Team Member must necessarily create a Free account in Aface, accepting the present Terms and
Conditions in order to access the permissions granted by the Administrator.

White Label: only available for the Custom Plan, allows the Administrator to integrate Aface's functionalities into his/her own application, with the possibility to
remove the Aface branding in AFACE SOFTWARE's own software environment, but when the Brands' social network accounts are connected to Aface,
each social network will request the corresponding permissions (manage ads, access ads and statistics, manage the account, access the profile and the
publications made, manage comments, access direct messages, access statistics, create and manage content, etc.) in favor of AFACE SOFTWARE so that it
can access different functionalities depending on the social network in question in order to provide the contracted service. ). Therefore, at the time of connection of
the Brands' accounts, it can be identified that the service is provided through Aface.

Canva Add-On: possibility of integrating the Canva design tool in Aface to design in Canva and from such platform program it in Aface.

Zapier integration: possibility of integrating Zapier software into Aface, which is a tool designed to connect applications and web services. The integration is
only available for the Advanced and Custom Plans.

2.8. X Add-on

In order to connect an X account in Aface, it is essential to contract an X Add-on by paying the corresponding price for each X Add-on that is contracted.

The contracting of the X Add-On is only available for those Administrators who contract a Aface payment plan.

As many X Add-Ons must be contracted as many X accounts wish to connect and up to the maximum number of Brands allowed by the contracted payment plan.

2.9. Hashtag Tracker Service

The Hashtag Tracker service is not included in the price of any of Aface's Plans.

The Instagram Hastag Tracker Service can be purchased if you already have the status of Administrator in any of the Aface Plans.

The X Hashtag Tracker service can only be purchased if you have a paid plan and have purchased the X Add-on.

But in any case, the Administrator must pay the additional unit price established for each day the service is used.

Aface's Hashtag Tracker service allows the Administrator to monitor the activity of the chosen Hashtag on X and/or Instagram.

All monitoring sessions are limited to 100,000 X posts and 10,000 Instagram posts. If the Administrator needs to monitor sessions with higher activity, he/she can
contact AFACE SOFTWARE to set up a customized plan.

3. Aface services contracting procedure

Currently the contracting procedure can be carried out in Spanish, English, French and German.

AFACE SOFTWARE will not keep a copy of these conditions linked to the recruitment, so it is recommended to keep a copy of them.

AFACE SOFTWARE has no technical means to identify and correct errors in the introduction of your data, except to detect if any field that is necessary to
process the request, is pending completion.

In order to use Aface's services it is an indispensable requirement to register as an Administrator.

3.1. Register as Administrator

To proceed with the registration as Administrator, you must click on the button "SIGN UP HERE" and provide your data through any of the following options:

a) If you register with your email:

We will ask you for your email and a password that will be stored encrypted and will be your access credentials to Aface. In that case, we will send an email to
the address provided in order for you to verify it and thus, be able to access Aface.

b) If you register through social logins:

You can register using your account on the social network whose social login is active in Aface for this purpose. In that case, the corresponding social network
will provide us with your email, your profile picture, and your name with a Unique Identifier associated with your Administrator profile in Aface.

To do this, you must log into that social network and accept the permissions that you grant Aface through it, which will allow the Aface application to access
different features depending on the social network in question for the purpose to be able to provide the hired service to manage your accounts on social networks
and the advertising campaigns you carry out.

Examples of such permissions are: managing ads, accessing ads and their statistics, managing your account, accessing your profile and the publications you make,
managing comments, accessing direct messages, accessing statistics, creating and managing content, etc.

Permissions may vary depending on the social network with which you register through the corresponding social login.

We will provide information regarding the process of personal data, which will be carried out in accordance with the provisions of the Privacy Policy and the present
Terms and Conditions that you must read and, in case you agree, accept them by checking the box established for this purpose

After a successful registration, you will be able to access Aface free services.

In order to hire Aface paid services, we will ask for your billing information and payment method.

3.1.1. Veracity of the data provided:

As a Aface user who has requested your registration, you are solely responsible for ensuring that the data provided is up-to-date, complete, accurate, and
truthful. AFACE SOFTWARE declines any responsibility for the breach of such requirements on the occasion of your registration.

If you detect an error in the data provided, you must proceed to correct it, as soon as possible, through your user account or by contacting AFACE SOFTWARE
at the indicated email.

3.1.2. User access credentials

The access credentials (email and password) are confidential. Therefore, you must be diligent in its use and conservation, so that its use by unauthorized third
parties is not possible. Consequently, you are obliged to notify AFACE SOFTWARE immediately of the loss of your access credentials as well as any danger or
breach of their confidentiality. Otherwise, you must assume responsibility for any damage or harm caused by verified accesses through your user credentials.

In the event that you do not remember your password, you can enter your email to reset a new password.

If you do not remember the email address that you provided when you signed up for the service, you should contact AFACE SOFTWARE at the indicated email
address, communicating the incident. AFACE SOFTWARE will contact you, being able to request the contribution of the appropriate documentation (ID,
passport, NIF, articles/deed of incorporation, power of attorney or documentation of any other nature) that allows AFACE SOFTWARE to identify you as a
registered user and, where appropriate, reestablish the use of Aface, and all this, for the sake of security in the provision of the service.

3.1.3. Prohibition of having more than one user account

Only the creation of a single Administrator account in Aface will be allowed for each natural or legal person. AFACE SOFTWARE reserves the right to cancel
accounts that fail to comply with the foregoing.

3.2. Access to paid services

3.2.1. Contracting a Starter or Advanced Payment Plan

To contract a payment plan (Starter or Advanced), once you have verified your registration as an Administrator, you must follow the following steps:

In your Administrator account, click on the "Upgrade to Premium" button to access the list of available payment plans:

  • a) select the Plan that best suits your needs.
  • b) select the billing cycle of the service (monthly or yearly) which will be the period for which you contract the service.
  • c) select the number of Brands you want to manage with Aface and, if applicable, the available add-ons you wish to add.
  • d) provide the billing data (name, company name, VAT number, complete address, country).
  • e) select the payment method (credit/debit card or PayPal). The means of payment will be subject to checks and authorizations by the issuing entity, but if such
    entity does not authorize the payment, the contract will not be activated. You guarantee that you are fully authorized to use the payment method in question during
    the contracting process.
  • f) if you have a discount code for any promotion, you may enter it (discount codes are not cumulative).
  • g) read the terms and conditions and if you agree, check the box provided for this purpose.
  • h) click on the "Upgrade plan" button.

Once you have successfully completed the corresponding payment plan, you will have access to the services associated with it.

3.2.2. Contracting a Custom Payment Plan

To contract a Custom Payment Plan you must contact AFACE SOFTWARE customer service in order to define the Custom Plan that best suits your needs and
to specify the form of contracting.

3.2.3. Contracting the X Add-on

If you are already an Administrator of a Aface payment plan, you will be able to contract as many X Add-ons as the number of Brands you have in your payment
plan and for the same period of time as the contracted payment plan.

To do so, you must access the Aface Administrator menu and click on "Plan and Billing", then click on "Change" and select the X Add-on/s you want to contract
in addition to the contracted payment Plan.

The payment method selected for the contracting of your payment Plan will be applied. If you modify it, the change will be applied both to the payment Plan and to
any add-on.

You must read and, if you agree, accept these terms and conditions by checking the corresponding box, click on the Improve plan button and proceed with the
payment. Once the payment has been verified, you will be able to connect your X accounts with Aface.

3.2.4. Contracting the Hashtag Tracker Service

The Instagram Hastag Tracker Service can be purchased if you already have the status of Administrator in any of the Aface Plans.

The X Hashtag Tracker service can only be purchased if you have a paid plan and have purchased the X Add-on.

By clicking on the "Hashtag Tracker" button in your Administrator Account and you will have to buy a balance of the days in which you want to monitor a Hashtag
for each social network (X and Instagram). To do this you must provide your tax data, select the payment method, indicate the days you want to hire and after
reading these Legal Terms, if you agree to check the box provided for this purpose, click the "Accept" button and proceed to the corresponding payment.

Once payment has been verified, you will be able to configure the Hashtag you wish to monitor, selecting the network (X and/or Instagram), start date and duration.

The system will not let you continue if the configuration does not correspond to the balance of days contracted.

3.3. Aface services prices

3.3.1. Aface Plans and X Add-on

The prices (monthly or annual) of the Aface Plans in force at the moment of contracting are those published in EUR and USD at https://aface.company/pricing/.
VAT must be added to these prices at the legal rate when applicable.

The price of the X Add-on is the price in effect at the time of contracting it.

Notwithstanding the above, prior to contracting, once the corresponding options have been selected, a summary of the price of the Plan and, if any, of the Add-
on(s), and applicable taxes will be shown.

The prices may be modified upwards or downwards, depending on multiple causes, however, any modification of the prices will take effect from the date of
contracting or renewal of the service after the modification of these.

In the event of a price increase, we will inform you prior to the automatic renewal of the corresponding contract cycle (monthly or annual) and at least 15 days prior
to the renewal date, of the price increase and will proceed to the automatic renewal for the same period only if you do not object to it once the price change has
been communicated.

The charge of the amount of the corresponding price (monthly or annual) will be made in the means of payment selected in the contracting process, being the first
one at the moment of the contracting and the following ones on the same day of the successive months/years, as applicable.

3.3.2. Hashtag Tracker

The price of the Hashtag Tracker service will be the price in effect at the time of contracting the service.

3.4. Changes in the contracting of Aface's services

3.4.1. Change of paid subscription plan

You may change your Plan in accordance with the provisions of this section:

If you change from a free plan (free) to any paid plan, the billing cycle will start to run from the date on which you contract the corresponding paid Plan.

If you want to upgrade your paid plan, you will have to pay, at the time of contracting the higher plan, the amount of the corresponding billing cycle minus the
proportional part of the price corresponding to the time not enjoyed on the lower Plan.

If you want to downgrade your plan, you will continue to enjoy the higher Plan until the end of the current billing cycle and at the beginning of the next billing cycle,
the amount corresponding to the price of the lower plan will be charged to your payment method. Refunds are not made for current billing cycles, whether monthly
or yearly. For that reason, the annual billing cycles are cheaper, because you contract Aface with a one-year permanence.

3.4.2. Changes in X Add-ons

As previously indicated, you can contract as many X Add-ons as X accounts you want to connect with Aface and up to the limit of Brands allowed by your
Payment Plan.

If you wish to increase the number of X accounts above the number of Brands of your Payment Plan, you will have to change to a Higher Payment Plan and contract
the corresponding X Add-ons.

When you increase X Add-Ons, you will have to pay, at the time of purchase, the price of the X Add-on(s) for the corresponding billing cycle, minus the proportional
part of the unused time.

If you reduce the X Add-ons, you will continue to enjoy the connected X accounts until the end of the contracted billing cycle and at the beginning of the next billing
cycle your payment method will be charged the amount corresponding to the price of the number of X Add-ons that you continue to use.

No refunds are made for ongoing billing cycles, either monthly or yearly for the X Add-ons.

3.5. Administrator account in Aface

Through your user account as Administrator in Aface, you can manage the services that Aface offers you, depending on the subscription plan you have
subscribed. You can also manage your account through the "Account settings" section:

-Identification: you can modify or update your personal data and your access credentials (email and password)

– Settings: you can select the language of the tool (English, Spanish, French, Portuguese, or German), the time zone, whether or not you want to receive a monthly
summary of your activity in Aface on your email and the email address where you want to receive the summary.

– Subscription: change Plan in the terms indicated above, being able to modify the payment method where you want to be charged the next billing cycle at any
time.

– Invoices: you can enter or change the tax information for the issuance of the corresponding invoices.

– Delete account: you can request the deletion of your account in Aface, which will remove all the information related to all the brands you manage, as well as
your personal information. Aface reserves the right to keep your data in accordance with the provisions of the Privacy Policy during the period for which
responsibilities could be derived for the services provided.

– Affiliation Program: through your Administrator account you will also be able to access the Aface Affiliation Program as provided below in section 7.
"Conditions of the Aface Affiliation Program".

3.6. Duration and termination of the service

You will be able to maintain your Administrator account in Aface indefinitely for the free plan in accordance with the provisions of the present terms and
conditions.

For the rest of Aface's paid plans (Starter, Advanced and Custom), you will have access to their services as long as you are up to date with the payments during
the contracted monthly or annual term. The contract will be automatically extended for the same period as the one previously contracted.

If you request cancellation of the contracted Plan, you will be able to continue using the service until the end of the contracted period (monthly or yearly), without
being charged the amount corresponding to the following period.

If you wish, you can delete your Administrator account through your Aface Administrator Menu. This action will permanently delete your Aface account and
all analytical data from all brands will be deleted, as well as personal data from the account.

The early termination of the contract may also occur if any of the causes of termination of the contract provided for in the applicable legislation or in these Terms
and Conditions concur.

AFACE COMPANY may withdraw or suspend the provision of services at any time and without prior notice in the event of breach of any of the obligations
assumed under these contract conditions, with express reservation of the right to claim, in case, the damages that could be incurred by reason of such breach.

The permissions that you have granted to Aface through each social network must be withdrawn in each of those social networks.

3.7. Billing

AFACE COMPANY will issue the corresponding invoice detailing the Value Added Tax (VAT) and practicing the tax withholdings that, where appropriate,
correspond according to the applicable local rate at all times, being necessary for this purpose that you provide your complete billing information.

4. Denial of access to the service

AFACE COMPANY may deny you access to Aface in any of the following cases:

  • a) The information provided is false, incomplete and / or inaccurate.
  • b) The activity carried out by you (or by third parties designated by you) does not comply with these Terms and Conditions and/or is found to jeopardize the proper
    functioning of the service of other users.
  • c) There is any amount pending payment with AFACE COMPANY.

The denial of access to services will be communicated by email to the address provided by you, or through the Aface Administrator account or messages on the
platform itself.

5. Promotions

AFACE COMPANY shall have the right to establish promotional campaigns of its services at any time with certain advantages for users, which will remain in
effect for as long as they are published on the Website or for the time established in the promotion in question. Promotions shall not be cumulative.

6. Other terms of service

6.1. Software use license

When contracting the services of Aface, AFACE COMPANY grants you a non-exclusive, temporary license, for the territory in which you are established, of
the AFACE COMPANY with access to the corresponding services based on the contracted plan. The said license of use will not imply under any circumstance the
sale of the software, nor of any of the rights that AFACE COMPANY holds over it, so you will not be able to resell it, transfer it to third parties, or rent or
provide the contracted services, except as expressly provided for in any of the Plans.

Modification or any type of manipulation of the software is absolutely prohibited.

6.2. Inappropriate use of Aface

The use of Aface for any purpose other than that for which its functionalities are intended is strictly prohibited.

The Administrator will be responsible for any inappropriate use made by him/her, as well as for the inappropriate use of any third party to whom he/she gives access
to his/her account.

6.3. User participation

In the event that through Aface your participation is allowed through the publication of comments or the generation of content, it is absolutely forbidden to
disseminate content or propaganda of an illegal, racist, xenophobic nature, apology for terrorism, an attack against human rights, or that incite hatred, violate the
dignity of the person, or are libelous, slanderous or against public order or safety.

AFACE COMPANY reserves the right to erasure all comments and / or content that violate the foregoing or that are not suitable for publication.

In any case, AFACE COMPANY will not be responsible for the opinions expressed or for the content published by users through forums, chats, blog, or other
participation tools that may be created, except as expressly provided by the applicable regulations.

6.4. Prohibition of screen scraping, web scraping or similar techniques: The use of screen scraping techniques, web scraping or any other programming
technique or of any other nature that allows the extraction of information or data hosted, stored or accessible in Aface without express written authorization
from AFACE COMPANY is expressly prohibited.

7. Aface Affiliation Program conditions

7.1. Definitions

For the purposes of the provisions of this section dedicated to the Aface Affiliation Program, the following terms will have the meaning indicated below.

– Affiliation Program: set of services offered by Aface to its AFFILIATES and that allows them to benefit from participating in it according to its conditions.

– AFFILIATE: Administrator of a Aface Plan that participates in the Affiliation Program.

– Referred Customer: new Aface customer who contracts a payment plan through the AFFILIATE's Affiliation Link and who is not already a Aface Plan
Administrator.

– Support(s): website(s) of the AFFILIATE on which he/she can place his/her Affiliation Link.

– Affiliation Link: link provided by AFACE COMPANY that the AFFILIATE can place in his/her Support/s and that uniquely identifies him/her for the correct
measurement of the Referred Client/s contracting, and that redirects to Aface's website.

– Session: time between a user's access to Aface's website through an Affiliate Link, which ends when the user returns to Aface's website through another
website or when the expiration period of the Affiliate Link of 30 calendar days elapses.

– Click: action of clicking on a link or interface.

7.2. Participation in the Affiliation Program

The Administrator can participate in the Affiliation Program as an AFFILIATE through his/her Aface Administrator account.

Participation in the Affiliation Program is free of charge and does not imply or oblige the AFFILIATE to make extra investments. In case of technical incompatibilities
that require an investment, this will be the sole responsibility of the AFFILIATE.

The general criteria to be able to participate in the Affiliation Program are that the AFFILIATE must be a natural person of legal age or a legally established legal
person with legal capacity, holder of the rights over the Support/s or have the authorization of the holder thereof for such purpose and comply with the necessary
legal requirements to be able to develop an economic activity of income from affiliation and issue the corresponding invoices to be able to receive the Commission
that, if applicable, corresponds.

The AFFILIATE will have access to his/her Affiliation Link through his/her Aface Administrator account.

The relationship between the AFFILIATE and AFACE COMPANY has an exclusively commercial nature, which can be incardinated in an advertising
broadcasting service of Aface through the AFFILIATE's Support(s) and in accordance with the provisions of these conditions.

7.3. Denial of Participation in the Affiliation Progra

AFACE COMPANY reserves the right to deny participation in the Affiliation Program if the AFFILIATE or his/her Support/s do not meet the established
requirements or for any reason or action of the AFFILIATE that may damage the brand image of Aface, for any breach or for any other cause established in these
conditions.

The denial of access as Administrator necessarily implies the denial to participate in the Affiliation Program.

7.4. Service management

The AFFILIATE can only use the Affiliate Link provided by AFACE COMPANY to be deployed exclusively in their Support/s, so the Affiliate Link cannot be
included in any other site (emails, profiles and/or publications in social networks, etc.).

The AFFILIATE will be able to track his/her activity as such through the "Affiliation Program" section of his/her Aface Administrator account.

7.5. Commissions, accrual, and payment method

7.5.1. Commission

AFACE COMPANY will remunerate the AFFILIATE with an amount equivalent to 50% of the expenditure made and up to a maximum of 50 USD for each
Referred Client.

To the Commission will be applied the taxes and fiscal retentions that, in its case, legally correspond.

For these purposes, the AFFILIATE must take into account that, if he/she carries out his/her activity from a country outside Spain, if that country does not have a
double taxation agreement with Spain or if having a double taxation agreement with Spain, he/she does not prove his/her tax residence, AFACE COMPANY
will be legally obliged to practice tax withholdings of up to 24% or those established at any given time by the applicable Spanish tax regulations.

7.5.2. Commission accrual

The right to the commission will accrue if each and every one of the conditions listed below are met:

a) The Referred Customer must have created his/her Aface account through the AFFILIATE's Affiliation Link and subsequently must have contracted a Payment
Plan.

b) The payment of the price corresponding to the contracting of the Payment Plan by the Referred Customer must have been verified by AFACE COMPANY.

c) The Referred Client must have maintained the contracting of the Aface Payment Plan for a period of 30 days from the date of contracting.

d) The AFFILIATE must issue and send to AFACE COMPANY the corresponding invoice for the advertising broadcasting services for affiliation.

e) The AFFILIATE must send to AFACE COMPANY the tax residence certificate, or any other tax or legal documentation required.

Under no circumstances will any right to receive commissions for the contracting of a payment plan be accrued by anyone who has previously contracted a
Aface plan.

When a user accesses Aface from the Affiliate Link of the AFFILIATE, a persistent technical cookie will be installed in his/her device for a period of 30 calendar
days. If the user creates his/her Aface account within this period of time, without deleting the cookie, the registration will be imputed to the AFFILIATE. If the
user subsequently contracts a payment plan, this contracting will be imputed to him/her.. If the user deletes the cookie, the contracting cannot be attributed to the
AFFILIATE, since it is impossible to detect that the contracting is done through the AFFILIATE's Affiliation Link.

All the Affiliate Links of each AFFILIATE install this type of cookie, if a user clicks on the Affiliate Link of an AFFILIATE, and subsequently clicks on the Affiliate Link of
a different AFFILIATE, the cookie of this last URL will replace the previous one (and so on), so if that user contracts any service with Aface, the contracting will
be attributed to the AFFILIATE whose last Affiliate Link the user has clicked on.

It is understood that this system tries to facilitate the work of the AFFILIATES, and AFACE COMPANY cannot be held responsible for any of these cases.

7.5.3. Commission payment method

Once each and every one of the Commission accrual requirements have been met, and as long as an accumulated amount of commissions of at least USD 100.00
has been reached, the AFFILIATE may request the payment of the accrued Commissions, which will be paid the month following the date on which the 30 days of
permanence of the Referred Client have elapsed without having requested the cancellation of the same.

7.6. Term

Participation in the Affiliation Program shall be of an indefinite nature until its termination for any of the causes set forth in these conditions.

7.7. Loss of AFFILIATE status

AFACE COMPANY reserves the right to revoke the status of AFFILIATE:

a) For breach of any of the conditions of the Affiliation Program.

b) For the use of identifying elements, distinctive signs, trademarks and / or designs of Aface not expressly authorized by AFACE COMPANY. For this
purpose, the AFFILIATE may only make use of the resources that are made available in the Resource Center link https://aface.company/ and only for their
participation in the Affiliation Program, without the use of them can be deduced a relationship with AFACE COMPANY or its brands other than participation in
the Affiliation Program or that may lead to confusion to any user about whether the ownership of the support corresponds to the AFFILIATE or Aface
SOFTWARE.

c) For the use of unauthorized techniques of sending advertising (SPAM) by the AFFILIATE being the AFFILIATE exclusively responsible for such actions.

d) For the inclusion of the Affiliation Links in any place different from the Support.

e) For the conclusion of operations or transactions by illicit or fraudulent means.

f) For the use of the Affiliate Link for the contracting of services by the AFFILIATE, or for the creation of client accounts with the same personal data to receive
auto-commissions or with the personal data of blood relatives or relatives by affinity up to the second degree inclusive.

g) For bidding as advertising keywords in online advertising services of the Aface brand or any variation of the same or similar terms (without any letter or
adding others) or combining the Aface brand with any other term.

h) For publishing promotions, rebates, credits, or discounts on Aface products and services, or any other content related to Aface without the prior written
consent of AFACE COMPANY in each case. The AFFILIATE may only publish promotions provided through the Affiliation Program.

7.8. Obligations of the AFFILIATE

The AFFILIATE must comply with all the obligations contained in these conditions. It will be the sole responsibility of the AFFILIATE to update their Support/s and
their contents.

AFACE COMPANY will not be responsible for the non-compliance of the legal obligations of the AFFILIATE with respect to its Support/s and/or the economic
activity that it develops, such as legal notices, privacy and cookies policies, tax obligations and/or Social Security or any other nature.

The AFFILIATE agrees not to modify the Affiliate Links made available by AFACE COMPANY for the development of the service.

AFACE COMPANY will not be responsible for any error in the installation of Affiliation Links in the AFFILIATE's Support(s).

7.9. Modifications to the Affiliation Program

AFACE COMPANY undertakes to notify any substantial modification of the Affiliation Program with sufficient notice.

If the AFFILIATE is not satisfied, he/she will have the right to stop participating in the Affiliation Program and to request the liquidation and payment of the
Commissions, if any, pending, without any other type of claim.

7.10. Consequences of termination

Once the participation of the AFFILIATE in the Affiliation Program is terminated, he/she will be totally disassociated from it, being expressly prohibited the use of
logos and banners or any allusion to the brand, logos, anagrams, designs, or any other element owned by AFACE COMPANY.

7.11. Other considerations about the Affiliation Program

AFACE COMPANY does not guarantee the continuity of the Affiliation Program, so it may terminate it at any time by settling pending payments.

The AFFILIATE shall be responsible for the contents and links included in its Support/s.

The AFFILIATE will assume responsibility for damages caused to AFACE COMPANY for breach of the obligations hereunder, being AFACE COMPANY
authorized to withhold the amounts in concept of commissions that would have corresponded to the AFFILIATE in case of breach.

8. Availability of services

8.1. AFACE COMPANY will make the best efforts in order to guarantee you access to Aface 24 hours a day, 7 days a week, without any interruption other
than that required for prevention or operational maintenance work or of any other nature that ensures correct operation of the service.

8.2. The provision of the service is subject to malfunctions, anomalies, errors and interruptions inherent to computer applications. Consequently, Aface
SOFTWARE cannot guarantee uninterrupted use of the services. In no event shall AFACE COMPANY be liable for any damages or injury resulting from the
temporary unavailability of the service.

8.3. Aface integrates via API (Application Programming Interface) the applications of third party social networks (Facebook, Instagram, Threads, X, Pinterest,
TikTok, YouTube, Twitch, LinkedIn, Google, Buesky), so AFACE COMPANY cannot guarantee that any of the functionalities available in Aface of each of
these social networks, will stop working due to changes in the internal policies of these third parties, since it is each of the companies that own their respective
social network that decides which functionalities it offers through its respective API, without AFACE COMPANY having any control over the possible
modifications in each API of these third parties. Therefore, AFACE COMPANY will not be responsible for the changes that the companies that own each social
network integrated in Aface make with respect to the elimination and/or modification of functionalities.

9. User Support

You can access https://help.aface.company/en/ for information on how Aface can help you.

Notwithstanding the above, AFACE COMPANY's customer support team can assist you by e-mail at help@aface.company or through the chat integrated in
Aface.

10. Modification of the contracting conditions

AFACE COMPANY reserves the right to modify or substitute these Terms and Conditions as a result of the modification, evolution and promulgation of laws,
regulations, and rules applicable to the provision of the service and/or aspects related to them or related to technical or technological aspects that could not be
foreseen at the time of drafting these conditions.

11. Rights and obligations of AFACE COMPANY:

AFACE COMPANY will have the right to:

11.1. Rights

  • – Receive payment of the price, if any, for the services provided.
  • – Introduce changes or technological improvements in the services provided.
  • – To interrupt the service to carry out all those tasks that it deems necessary and/or convenient in order to undertake improvements and/or restructuring in it, as
    well as to carry out maintenance operations of the service. In the latter case, AFACE COMPANY will use its best efforts to notify you, to the extent possible
    and with reasonable notice, of those periods of time in which the service will be interrupted and so that such interruptions affect you in a minimal way.

11.2. Obligations

AFACE COMPANY undertakes to provide the services in accordance with the terms established in these conditions.

12. Rights and obligations of the Administrator

12.1. Rights

You will have the right to use the services contracted in the agreed terms and conditions.

12.2. Obligations

By contracting the services of Aface you will be obliged to:

  • – Comply with the payment obligations that, where appropriate, correspond.
  • – Not to disturb, impede, interfere, distort, or damage the assigned equipment or systems of AFACE COMPANY or third parties.
  • – Observe and comply with all the security regulations that AFACE COMPANY may impose on the use of its resources and not use the services for purposes
    other than those provided by AFACE COMPANY or for the performance of activities contrary to the laws, morals, the public order or to use the services for
    illicit, prohibited purposes or effects that are harmful to the rights and interests of third parties, with AFACE COMPANY declining any responsibility that may
    arise from this.

13. Links Policy

13.1. Links from other Websites

If it is intended to establish a link from another Website to any of the Aface web pages, the following conditions must be met:

– The total or partial reproduction of any of the services or contents of the website, or the establishment of deep-links, IMG or image links, or frames with the
Website is not allowed without prior express authorization and by written.

– No false, inaccurate or incorrect manifestation will be made on the Website, nor on the services or contents thereof. Except for those signs that are part of the
link, the web page on which it is established will not contain any brand, commercial name, establishment label, denomination, logo, slogan or other distinctive signs
belonging to AFACE COMPANY, unless expressly authorized by the latter.

– The establishment of the link will not imply the existence of any relationship between AFACE COMPANY and the owner of the website or portal from which
it is made, nor the knowledge and acceptance of AFACE COMPANY of the services and content offered on said website or portal.

– AFACE COMPANY will not be responsible for the content or services made available to the public on the website or portal from which the hyperlink is made,
nor for the information and statements included therein.

13.2. Links to other websites:

The AFACE COMPANY website may make available to the user links to other websites managed and controlled by third parties, with the exclusive function of
facilitating users to search for information, content and services on the Internet, without in any case being considered that AFACE COMPANY markets,
directs, controls or owns the content, services, information and statements available on said websites.

AFACE COMPANY does not assume any type of responsibility, even indirectly or subsidiary, for the contents, information, communications, opinions or
services linked from those websites not managed by AFACE COMPANY and that are accessible through the Web, nor does it guarantee the absence of
viruses or other elements in them that may cause alterations in the computer system (hardware and software), in the user's documents or files, excluding any
responsibility for damages of any kind caused to the user for this reason.

14. Liability Regime

14.1. Interruptions in the operation of the Platform

AFACE COMPANY cannot and does not guarantee that there will be no interruptions or errors in accessing Aface. However, there is a firm commitment, as
soon as AFACE COMPANY becomes aware of such incidents, to carry out all actions aimed at their restoration or repair, except for the concurrence of causes
beyond AFACE COMPANY that make it impossible or difficult to carry out.

14.2. Disclaimer

AFACE COMPANY will not assume any responsibility:

– Due to problems derived from lack of access or problems inherent to Internet connectivity or electricity networks when these originate from causes beyond their
control or from causes that could not have been foreseen by the parties or that, even being foreseeable, AFACE COMPANY has made all reasonable efforts to
avoid them or that they were considered as fortuitous causes or force majeure.

– For damages of any nature that may be caused to your physical (Hardware) and logical (software) systems or to the files or documents stored in them, as a
consequence of the presence of viruses on your device or of a malfunction or use of an outdated version of your browser.

– For your legal obligations for the development of your activity as an account manager in social networks.

– Due to the lack of veracity, accuracy and/or validity of the data you provide us, nor of the consequences derived from the contractual relationship between you
and the clients whose accounts you manage on social networks using Aface.

– For actions or omissions directly attributable to you or to third parties that depend directly on you.

– Due to the fact that the service does not meet your expectations or does not meet your needs, due to capital gains or losses in your activity, as it is your
responsibility to assess whether Aface is useful for your purposes before hiring it.

– For the breach of the obligations that concern you.

– For the errors in which you incur in the use of Aface in your programming and/or automation.

– For the elimination or modification of functionalities in the social networks connected to Aface carried out by the companies that own them. – For the
relationship between the Administrator and the Brands he/she manages.

15. Intellectual and industrial property

15.1. Aface Content

All the elements and/or contents published in Aface have been created by AFACE COMPANY or it has a license or authorization for their use.

Therefore, all those elements and/or contents (such as: images, audio, video, software, or texts; brands or logos, color combinations, structure and design,
applications necessary for its operation, access and use, etc.) and the exploitation rights over them are the exclusive property of AFACE COMPANY.

The reproduction, distribution, public communication – including the method of making it available – and the transformation, of all or part of the contents of
Aface, in any medium and by any technical means, without the express prior authorization and by written by AFACE COMPANY.

In case of carrying out any of the prohibited actions indicated, those exclusive rights of intellectual or industrial property that correspond to Aface
SOFTWARE will be violated. Therefore, you undertake to respect such rights, refraining in addition to deleting, altering, evading, or manipulating any protection
device or security system that was installed on the pages owned by AFACE COMPANY.

15.2. User-generated content

With the acceptance of these terms and conditions, you grant AFACE COMPANY a license as broad as required by law, for the publication of the contributions
you make in the different participation services established in Aface or in the social media profiles of AFACE COMPANY.

It is absolutely forbidden for you to share or make any other type of use of legally protected content without being authorized to do so, both by the legislation
relating to intellectual property, industrial property or by any other that, where appropriate, may be applicable.

AFACE COMPANY reserves the right to take appropriate legal actions in the event that you breach the foregoing.

AFACE COMPANY offers you the possibility to report any kind of violation of rights by any user or third party for the introduction of certain content on the
Website, communicating said circumstance to AFACE COMPANY, by sending an email to the address of email indicated above.

16. Processing of personal data

16.1. Data processing as Data Controller

The personal data that AFACE COMPANY process as Data Controller, will be in accordance with the provisions of the Privacy Policy published on the Website
and to which we refer to avoid unnecessary repetitions.

AFACE COMPANY has designated a Data Protection Officer who can be contacted at the e-mail address dpd@aface.company.

Notwithstanding the foregoing, we inform you that AFACE COMPANY may analyze your behavior as an Administrator in the use of Aface in order to
improve and / or enhance the service, notify you of functionalities of the tool that improve your performance and / or detect needs in the platform. You can object to
this at any time, by email to the above-mentioned email addresses of customer service or the Data Protection Officer.

16.2. Data processing as Data Processor

16.2.1. Purpose of the data process order

By contracting Aface's services, AFACE COMPANY is authorized to process, on behalf of the Administrator, the personal data necessary to provide
Aface's services, consisting in the management of accounts and advertising in social networks of the Brands indicated by the Administrator.

The treatment will consist in the possibility of accessing the information related to the contacts of the Brand/s managed by the Administrator in the different social
networks connected to Aface, as well as the personal data of third parties to whom the Administrator provides access to his/her account.

16.2.2. Identification of the affected information

The affected information would be the following:

Contacts in the social network accounts of the Brand/s connected to Aface: public user profile data, data provided in direct messages.

Third parties with access to the Administrator's account: name and email.

16.2.3. Duration

Access to personal data that is the responsibility of the Administrator or of the Brands managed by him/her will occur as long as the contracting of Aface
services for that specific Brand is in force. At the end of the service for any reason, Aface must delete the personal data collected through Aface.

16.2.4. Obligations of AFACE COMPANY as Data Processor

AFACE COMPANY and all its staff undertake to:

a. To use the personal data subject to process, or those collected by the Administrator through Aface, solely and exclusively for the purpose of the hired
service. In no case may they use the data for their own purposes of AFACE COMPANY.

b. Process the data in accordance with the instructions of the Administrator according to the functionalities offered by Aface.

If AFACE COMPANY considers that any of the instructions violates the General Data Protection Regulation (GDPR) or any other provision on data protection of
the European Union or Member States, it will immediately inform the Administrator.

c. Keep, in writing, a record of all categories of data process activities carried out on behalf of the Administrator, containing:

  • – The name and contact details of AFACE COMPANY and of each manager on whose behalf it acts.
  • – The categories of data process carried out on behalf of each person in charge.
  • – Where appropriate, transfers of personal data to a third country or international organization, including the identification of said third country or international
    organization and, in the case of transfers indicated in article 49 section 1, second paragraph of the GDPR, the documentation of adequate warranties.
  • – A general description of technical and organizational security measures related to:
  • i) Pseudonymization and encryption of personal data.
  • ii) The capacity to guarantee the permanent confidentiality, integrity, availability and resilience of the data process systems and services.
  • iii) The ability to restore availability and access to personal data quickly, in the event of a physical or technical incident.
  • iv) The process of regular verification, evaluation, and assessment of the effectiveness of technical and organizational measures to guarantee the security of the
    data process.

d. Do not communicate the data to third parties, unless you have the express authorization of the Administrator, in legally admissible cases.

AFACE COMPANY may communicate the data to other data processors of the same data controller, in accordance with the instructions of the Administrator.
In this case, the Administrator shall identify, in advance and in writing, the entity to which the data must be communicated, the data to be communicated and the
security measures to be applied in order to proceed with the communication.

If AFACE COMPANY must transfer personal data to a third country or to an international organization, by virtue of applicable Union or Member State law, it will
inform the Administrator of this legal requirement in advance, unless such Law prohibits it for important reasons of public interest.

e. The Administrator expressly and generally authorizes AFACE COMPANY to subcontract to a third party (Sub-Data Processor) the performance of any data
processing entrusted to it by reason of the hired services. AFACE COMPANY, in case of resorting to a Sub-Data Processor to carry out certain data process
activities on behalf of the Administrator, will impose on him, by signing the corresponding data process order contract, the same obligations as those stipulated in
this document, and in particular, the provision of sufficient guarantees of application of appropriate technical and organizational measures so that the data process
is in accordance with the provisions of the GDPR. If the Sub-Data Processor fails to comply with its data protection obligations, AFACE COMPANY will remain
fully responsible to the Administrator of the data process with regard to the fulfillment of the obligations of the Sub-Data Processor.

f. Maintain the duty of secrecy regarding the personal data to which you have had access by virtue of the provision of the service, even after its purpose ends.

g. Guarantee that the persons authorized to process personal data undertake, expressly and in writing, to respect confidentiality and to comply with the
corresponding security measures, of which they must be duly informed.

h. Maintain available to the Administrator the documentation proving compliance with the obligation established in the previous section.

i. Guarantee the necessary training in the protection of personal data of the persons authorized to process personal data.

j. Assist the Administrator in the response to the exercise of the rights of access, rectification, deletion and opposition, limitation of data process, data portability,
not to be the subject of automated individualized decisions (including the elaboration of profiles) when the affected persons exercise such rights.

k. AFACE COMPANY will notify the Administrator, without undue delay, and in any case before the maximum period of 72 hours by email, of the breaches of
the security of the personal data in its charge of which it has knowledge, together with all the information relevant for the documentation and communication of the
incident.

If it is available, at least the following information will be provided:

a) Description of the nature of the personal data security breach, including, when possible, the categories and approximate number of affected interested parties,
and the categories and approximate number of affected personal data records.

b) The name and contact details of the data protection officer or other contact point where more information can be obtained.

c) Description of the possible consequences of the breach of the security of personal data.

d) Description of the measures adopted or proposed to remedy the breach of the security of personal data, including, if applicable, the measures adopted to
mitigate the possible negative effects.

If it is not possible to provide the information simultaneously, and to the extent that it is not, the information will be provided gradually without undue delay.

It is the responsibility of the Administrator to notify the data security breaches to the Data Protection Authority and to the interested parties, when it is probable
that the breach poses a high risk to the rights and freedoms of natural persons.

l. Provide support to the Administrator in conducting prior consultations with the supervisory authority, when appropriate.

m. Make available to the Administrator all the information necessary to demonstrate compliance with their obligations, as well as to carry out the audits or
inspections carried out by the Administrator, or another auditor authorized by him.

n. In any case, AFACE COMPANY will implement mechanisms to:

  • a) Guarantee the confidentiality, integrity, availability and permanent resilience of the data process systems and services.
  • b) Restore the availability and access to personal data quickly, in the event of a physical or technical incident.
  • c) Verify, evaluate, and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the security of the data
    process.
  • d) Pseudonymize and encrypt personal data, if applicable.

o. Once the service has been completed, cease accessing the data and, if applicable, return to the Administrator, the personal data and supports where they
appear, with the total erasure of the existing data on the computer equipment used by AFACE COMPANY. However, AFACE COMPANY may keep a
copy, with the data duly blocked, while responsibilities may arise from the execution of the service.

16.2.5. Obligations of the Administrator

Corresponds to the Administrator:

a. Make available to AFACE COMPANY the necessary data for the provision of the hired service.

b. It is the responsibility of the Administrator to facilitate the right to information at the time of collecting the data of the Brands.

c. Carry out, where appropriate, an evaluation of the impact on the protection of personal data of the processing operations to be carried out by Aface
SOFTWARE, as well as prior consultations with the corresponding control authority.

d. Ensure, previously and throughout the data process, compliance with the GDPR by AFACE COMPANY.

e. Supervise the data process, including the performance of inspections and audits.

16.2.6. Obtaining a copy of the Data Processing Agreement (DPA):

In the event that the Administrator wishes to obtain a signed copy of the Data Processing Agreement (DPA), he/she may request it by sending an e-mail to
legal@aface.company.

17. Outsourcing

AFACE COMPANY may contract and/or subcontract with third parties everything it deems appropriate in relation to the performance by them of any or all
activities necessary for the maintenance, updating, improvement or provision of services.

18. Modification of services

AFACE COMPANY reserves the right to modify the services in order to adapt them: a) To the technical evolution of the market.

b) To any technical, functional, and operative improvement that allows an improvement in the provision of the same.

c) To the evolution of laws, regulations, and rules applicable to the provision of the Services and / or aspects related to them. Also, AFACE COMPANY
reserves the right to modify unilaterally and without prior notice, the presentation, configuration, and operability of the service provided that such modification does
not affect the functionality or Service commitments acquired or involve any increase in the agreed prices.

Notwithstanding the foregoing, AFACE COMPANY reserves the right to modify the functionalities of the Free Plan at any time.

19. Right of withdrawal

The Administrator has a withdrawal period of 15 calendar days from the date of the first contracting of any Aface Plan. This right of withdrawal does not apply to
automatic renewals.

Model withdrawal form.

(You can copy and paste the following form in an email and complete your data if you wish to withdraw from the contract):

To the attention of AFACE COMPAN. Contact E-
Mail: help@aface.company.

I hereby inform you I withdraw from the contracting of Aface services that was made on ___ / ___ / 20__.

Name and surname of the Administrator: ________________________________

E-mail of the Administrator: ________________________________________

Date of the communication of the withdrawal: ___ / ___ / 20__

In case of withdrawal exercised and communicated and once such communication is received, AFACE COMPANY will proceed to refund the amounts paid on
the occasion of the subscription of the service without any undue delay.

20. Applicable legislation and competent jurisdiction

The present terms and conditions will be governed by Spanish Law, although the choice of law does not prevent invoking the protection offered by the mandatory
provisions of the law of the habitual residence in the case of being a consumer or user, although Aface is addressed to companies and/or professionals that
contract it for a purpose related to their commercial activity, business, trade, or profession.

Any divergence and/or disagreement with respect to what is established in the present conditions will be submitted to the Courts and Tribunals of Madrid.

In the unlikely event that the Administrator may be considered a consumer or user in accordance with the regulations for the defense of consumers and users, the
courts and tribunals of his/her domicile shall have jurisdiction.

Updated December 16, 2024